jillbet Privacy Policy

jillbet takes its data privacy obligations seriously. As an online gaming platform serving Filipino users, jillbet handles a range of personal information — from account registration details to financial transaction data and identity verification documents. The handling of this information is governed by the Data Privacy Act of 2012 (RA 10173), the rules promulgated by the National Privacy Commission (NPC), and PAGCOR-aligned compliance requirements for online gaming operators in the Philippines.

This Policy sets out in plain terms what personal data jillbet collects, why it is collected, how long it is retained, who it may be shared with, and what rights you have over your own data. If any part of this Policy is unclear, jillbet's Data Protection Officer is available to assist — contact details are provided in Section 15.

For the purposes of the Data Privacy Act of 2012, jillbet is the personal information controller ("PIC") in respect of all personal data processed through the Platform. This means jillbet determines the purposes for which your personal data is collected and the means by which it is processed.

jillbet has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with data privacy obligations and serves as the primary point of contact for data subject inquiries and complaints. The DPO's contact details are provided in Section 15 of this Policy.

jillbet collects the following categories of personal data in connection with the provision of its services:

jillbet does not intentionally collect sensitive personal information beyond what is required for identity verification and AML compliance. Where sensitive information is collected (such as government ID scans), it is processed under strict access controls and retained only for the duration required by applicable law.

jillbet collects personal data through the following channels:

• Direct submission: Information you provide when registering, completing KYC, making deposits or withdrawals, contacting support, or updating your account settings;
• Automated collection: Technical data collected automatically when you access the Platform, including IP address, device identifiers, browser data, and session logs via cookies and similar tracking technologies;
• Payment processors: Transaction confirmation data received from GCash, Maya, bank partners, and other payment providers when you deposit or withdraw funds;
• Identity verification services: Data received from third-party KYC verification providers used to authenticate your identity documents;
• Third-party game providers: Gameplay and session data received from licensed game providers (e.g., Evolution Gaming) in connection with games played on the Platform.

jillbet processes your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, maintain your profile, and manage your login credentials;
• Service delivery: To operate the gaming platform, process bets, record game outcomes, and maintain your account balance in Philippine Peso;
• Payment processing: To facilitate deposits via GCash, Maya, and other payment channels, and to process withdrawal requests to your registered payment accounts;
• KYC and regulatory compliance: To verify your age (21+), identity, and address as required by PAGCOR guidelines and applicable anti-money laundering (AML) regulations;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other security threats;
• Responsible gaming: To monitor gaming activity patterns and implement responsible gaming tools such as deposit limits, session reminders, and self-exclusion;
• Customer support: To respond to your inquiries, process complaints, and maintain records of support interactions;
• Platform improvement: To analyze usage patterns, test new features, and improve the performance and user experience of the jillbet Platform;
• Marketing communications: To send promotional offers, bonus notifications, and gaming-related updates, subject to your prior consent and opt-in preferences;
• Legal and regulatory obligations: To comply with applicable Philippine laws, PAGCOR requirements, NPC regulations, and respond to lawful requests from competent authorities.

Under the Data Privacy Act of 2012, jillbet processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and jillbet — including account management, game operation, and payment processing — is carried out on the basis that it is necessary for the performance of that contract;
• Legal obligation: Processing necessary to comply with applicable Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act itself;
• Consent: Processing for marketing communications and optional data collection is carried out on the basis of your explicit consent, which may be withdrawn at any time without affecting the lawfulness of prior processing;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement is carried out on the basis of jillbet's legitimate interests, balanced against your rights and interests as a data subject.

jillbet does not sell your personal data. We share personal data only in the following circumstances and with the following categories of recipients:

• Payment service providers: GCash, Maya, GrabPay, BPI, BDO, Metrobank, and InstaPay receive transaction-specific data necessary to process your deposits and withdrawals;
• KYC and identity verification providers: Third-party identity verification services receive your ID document data solely for the purpose of verifying your identity in compliance with regulatory requirements;
• Game providers: Licensed game providers (such as Evolution Gaming) receive game session data in connection with games you play on the Platform;
• IT and infrastructure providers: Cloud hosting and technical service providers who process data solely on jillbet's instructions and under binding data processing agreements;
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and Philippine law enforcement agencies where legally required or in response to lawful orders;
• Professional advisers: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations.

All third-party data processors engaged by jillbet are subject to contractual data processing agreements that require them to process your data only for specified purposes and in accordance with applicable privacy law.

jillbet retains personal data for the following periods:

• Account data: Retained for the duration of your account relationship with jillbet, plus a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements;
• KYC and identity documents: Retained for a minimum of five (5) years from the date of collection, or longer if required by applicable AML regulations;
• Financial transaction records: Retained for five (5) years in accordance with AMLA requirements;
• Gaming activity data: Retained for five (5) years for regulatory reporting and responsible gaming monitoring purposes;
• Communications and support records: Retained for three (3) years from the date of the last interaction;
• Technical and log data: Retained for twelve (12) months for security monitoring and fraud investigation purposes;
• Marketing consent records: Retained for the duration of your consent, plus a reasonable period thereafter as evidence of that consent.

jillbet uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly necessary cookies: Required for the Platform to function. These include session management cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting core Platform functionality;
• Performance cookies: Collect anonymized data about how users interact with the Platform, including pages visited, time on site, and error logs. Used to improve Platform performance and user experience;
• Functionality cookies: Remember your preferences such as language settings, display options, and responsible gaming settings so you do not need to reconfigure them on each visit;
• Analytics cookies: Track usage patterns to help jillbet understand how players engage with games, which features are most used, and where friction occurs in user flows. Data collected is aggregated and not used to identify individual users.

jillbet does not use third-party advertising cookies or tracking pixels for serving targeted advertisements. When you first access jillbet, a cookie consent notice will be presented. You may manage cookie preferences through your browser settings at any time, noting that disabling strictly necessary cookies will affect Platform functionality.

jillbet implements the following technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• SSL/TLS encryption: All data in transit between your device and jillbet's servers is encrypted using industry-standard TLS protocols;
• Data at rest encryption: Sensitive personal data stored in jillbet's databases is encrypted at rest using AES-256 or equivalent standard;
• Access controls: Strict role-based access controls limit access to personal data to authorized personnel with a documented need to access that data;
• Two-factor authentication: Internal systems containing personal data require multi-factor authentication for all staff access;
• Regular security audits: Periodic third-party security assessments and penetration testing are conducted to identify and remediate vulnerabilities;
• Incident response procedures: jillbet maintains a documented data breach response plan and will notify affected users and the National Privacy Commission within the timeframes required by the Data Privacy Act.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jillbet. To exercise any of these rights, contact jillbet's Data Protection Officer using the details in Section 15. jillbet will respond to all valid rights requests within thirty (30) days of receipt.

jillbet does not knowingly collect personal data from individuals under 21 years of age. The Platform is strictly restricted to users aged 21 and above in accordance with Philippine law governing online gaming. Age verification is a mandatory component of the jillbet KYC process.

If jillbet becomes aware that personal data has been collected from an individual under 21, such data will be deleted immediately and the associated account will be suspended. If you believe a minor has registered a jillbet account, please notify us immediately at the contact details provided in Section 15.

In providing its services, jillbet may transfer personal data to third-party service providers whose infrastructure is located outside the Philippines — for example, cloud hosting providers or international game providers such as Evolution Gaming.

Any cross-border transfer of personal data is conducted in accordance with Section 21 of the Data Privacy Act of 2012 and NPC guidelines. jillbet ensures that all cross-border data transfers are subject to adequate safeguards, including:

• Standard contractual clauses that require the recipient to protect the data to at least the standard required under Philippine law;
• Binding corporate rules where the recipient is part of the same corporate group as jillbet;
• NPC-approved transfer mechanisms where applicable.

jillbet reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or jillbet's data processing practices. The effective date at the top of this Policy will be updated whenever material changes are made.

In the case of material changes — that is, changes that meaningfully affect how your personal data is used or your rights as a data subject — jillbet will provide notice via the email address or mobile number registered to your account, or by displaying a prominent notice on the Platform, not less than seven (7) days before the changes take effect.

Your continued use of jillbet following the effective date of any amendment to this Policy constitutes acceptance of the updated Policy. If you do not agree to the updated Policy, you must cease using jillbet and may request account closure as described in the Terms & Conditions.

For all privacy-related inquiries, data rights requests, or concerns about jillbet's data handling practices, please contact:

• Data Protection Officer (DPO): jillbet Data Privacy Office
• Email: [email protected]
• Subject line for data requests: "Data Rights Request — [Your Full Name]"
• Live Chat: Available 24/7 on jillbet.club — select "Privacy / Data Request" as the inquiry type
• Response time: jillbet will acknowledge all data rights requests within five (5) business days and provide a substantive response within thirty (30) calendar days

If you are unsatisfied with jillbet's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent government body responsible for enforcing the Data Privacy Act of 2012.